FAQ
Where are you based ?
We are proudly an Australian owned & operated family run business since 2005.
Your order ships from our warehouse 1 hour Nth of Sydney
Are you Cruelty Free ?
We pride ourselves on No Animal Testing. When a product is Vegan it will be stated in the product description.
Where are your products made ?
We work with the best labs from around the world. From Australia, USA, Canada, Korea , Malaysia, Italy & Germany.
I ordered a PREORDER when will i receive it ?
Preorders are paid in advance & shipped once they arrive in our warehouse. Once your preorder is processed & packed you will receive an email with your tracking number. For an estimate on when your preorder will ship check out the ETA on the product page. Please be aware orders containing a Preorder will ship complete- not in separate orders.
Shipping
Shipping costs
FREE flat rate Standard SHIPPING Australia wide when you spend $75 or over
Standard Shipping - $9.90 flat rate
Express Shipping -$14.90 flat rate
International Shipping -
Rates available on Checkout
Order tracking
Your orders ship Mon- Fri within 24-48 hrs of processing via Australia Post.
Once your order is processed & packed you will receive an email with your tracking number.
Holiday closures/ Sale periods
Please be aware that during a sales period, due to the amount of orders there will be an extended time of processing orders before they leave our warehouse. We thank you for your patience.
Holiday Shipping & warehouse/office closures-
During closure times when we are taking a break & our warehouse is closed, an announcement plus dates of this period will always be noted on the banner on the top of our site.
About us
About the Founder
Where Natural Beauty Flourishes .We believe in the power of natural beauty. Founded in Australia by Melissa Carter, a celebrated tv & film makeup artist with a vision, our brand caters to women who seek a luminous, authentic look that highlights the best version of themselves. Our products are the culmination of Melissa's extensive experience on renowned faces and her journey to create a line that embraces simplicity and elegance.
Why choose melli Cosmetics ?
- Expertly Crafted -Developed with love by a professional makeup artist, our range is designed to enhance your natural beauty without hiding who you are.
- Cruelty-Free Beauty- Committed to ethical beauty, we ensure all our products are cruelty-free, letting you enjoy luxury with a clear conscience.
- For the Natural You- Say goodbye to over done looks. Our products are for those who love to look like themselves, just a prettier fresher version.
Join us in celebrating the beauty of simplicity and authenticity where each product tells a story of passion, quality, and the true essence of beauty.
Discover your best self with us.